The Laws
Laws of Purchase
Royal Dissension treats every purchase like with utmost respect. In return for your patronage, Royal Dissension provides stunning wearable art accompanied with state of the art Canadian customer service.
Ordering from Royal Dissension is an elegant and simple process. All items come in a beautiful custom box.
Here at Royal Dissension, all parcels are sent with tracking information. All prices are listed in Canadian dollars.
Royal Dissension is a Canadian company.
Discover a full list of Shipping Laws here.
Please read the policies for further details.
If you have any questions, please contact the Royal Advisor.
Terms of Use
Royal Dissension ships all pieces out of Vancouver, British Columbia, Canada. Royal Dissension ships anywhere in the world. All shipping charges, taxes, fees and duties are the responsibility of the buyer.
Once the Royal Advisor has cleared and confirmed your payment your order will be processed and shipped within 4 business days. Payments usually take 4 -12 hours to be confirmed. Orders that require custom fit adjustments will require a least 3 additional days for fitting time.
Deposits are exempt from refunds - see below.
Shipping fees cannot be refunded - see below.
Honest and Fair Shipping
All deliveries are fully tracked and insured against loss. Should an item ever be lost in the mail, the buyer is fully refunded the cost of the item, all fees and all taxes.
Royal Dissension stands by their shipping practices at all times. Each item is carefully gift packed and shipped with care. Each item is also insured against loss. All deliveries are personally tracked by Royal Dissension until they are signed for at their destination. Once an item is signed for at your address, Royal Dissension releases responsibility of the parcel to you.
Royal Dissension declares all packages legally and fully. There will be no exceptions to this core business value. Thank you for respecting the morality of these business practices.
As of 2022 the average delivery time to Canada is 5 Business days or 7 days to the United States. Average shipping time to France and United Kingdom is about 14 business days. Shipments to Japan and Australia average about 21 business days. Shipping can be upgraded to express shipping at the owner’s expense. These are average shipping times. If you have any special needs please contact the Royal Advisor, almost anything is possible. Please keep in mind that Covid is still impacting shipping logistics. Shipping dates cannot be guaranteed.
Please understand that Royal Dissension cannot be held responsible for delays caused by customs. Even Royalty has no control over what customs decides to inspect. Should customs delay the parcel for inspection, Royal Dissension does not offer refunds to compensate for this. Customs and security is a responsibility we all share equally and are all impacted by from time to time.
Refunds
Deposits on wearable art, layaway and special orders are non refundable.
Special Orders are not refundable.
Shipping costs are non refundable.
Duties and Taxes are non-refundable.
Items returned to the seller are non refundable. Please note that if needed, items will be sent a second time. Additional shipping expenses will be charged to the purchaser.
Items not accepted or not picked up by the seller are non refundable. Please note that if needed, items will be sent a second time. Additional shipping expenses will be charged to the purchaser.
Any other refunds and returns will be handled on an individual basis. Please contact The Royal Advisor for consideration.
Royal Dissension stands by the quality of art they provide as well as the safety of their shipping practices. Should your item arrive with visible damages to the box please photograph the box before opening it and do not discard the box. If the item inside is damaged please take some photographs of the damage and contact The Royal Advisor immediately.
Satisfaction and loyalty is of utmost importance to Royal Dissension. If you are not happy with something, please contact The Royal Advisor. They will do everything in their power to correct the situation.
Royal Dissension is proud to provide wearable art of long lasting quality. If ever there is a fault caused by manufacturing the item will be repaired or replaced at our expense. Any defaults will be handled by the designer personally.
Payments and Cancellations
Items will be shipped after payments have fully cleared. Royal Dissension accepts paypal, visa, mastercard, american express and etsy gift cards
Extra fees occurring at borders are the buyer’s responsibility.
Layaway Plans
Layaway is available upon request. Deposit is 20% of the retail cost. Deposits on Layaway plans are non-refundable.
Royal Dissension is happy to offer a layaway plan on most purchase. In order to reserve a layaway plan, you will be asked to deposit 20% of the total value. Deposits are non refundable. You will be asked to sign a formal layaway agreement plan.
Once a deposit has been made you will have 6 months to complete your layaway plan. If you are unable to complete your layaway plan, you will be refunded your money with the exception of the deposit. Layaway plans are not yet available for special orders.
If you wish to start a layaway plan on Royal Regalia please contact The Royal Advisor.
Privacy Policy
Royal Dissension pledges to safeguard your information and keep it private. Royal Dissension practices utmost privacy and secrecy. Under no circumstances will any of your information be shared with any other business or person.
Upon purchasing from Royal Dissension you are required to share only basic information needed for billing and shipping.